Start your return or exchange here

If you are not in love with your Katia Designs piece, you may return your item up to 14 days after the delivery date. Item(s) must be in original condition.

Any purchase made between 11/1/22-12/31/22 may be EXCHANGED for an item of equal or greater value up to 1/31/22. The customer is responsible for additional costs for an item that is of greater value. 

You are responsible for return shipping costs and returns must be postmarked prior to the 14-day return window. If you exchange an item, return shipping costs will be covered by Katia Designs.

Please note that due to their limited availability, any of our Limited Edition items are excluded from our exchange program. 

Mail Returns/Exchanges to Katia Designs Attn: Returns 5499 North Federal Highway, Suite H, Boca Raton Florida 33487, United States

If you believe your item(s) to be defective, please contact our returns department immediately upon receiving your item at returns@katiadesigns.com. Failure to report defects immediately upon delivery may result in Katia Designs denying your return or issuing store credit only.