Return Policy

Start your return or exchange here

If you are not in love with your Katia Designs piece, you may return or exchange your item up to 30 days after the delivery date. Item(s) must be in original condition and postmarked prior to the 30-day return window.  If you submit your request within the allotted timeframe, Katia Design’s is happy to provide you with a pre-paid shipping label, at no additional cost.

Any item in the 'Last Chance' collection is final sale. No returns will be accepted on these items. 

Mystery Boxes are no exchanges and not refundable. 

Mail Returns/Exchanges to Katia Designs Attn: Returns 5499 North Federal Highway, Suite H, Boca Raton Florida 33487, United States

If you believe your item(s) to be defective, please contact our returns department immediately upon receiving your item at returns@katiadesigns.com. Failure to report defects immediately upon delivery may result in Katia Designs denying your return or issuing store credit only.