Return Policy

Start your return or exchange here

If you are not in love with your Katia Designs piece, you may return or exchange your item up to 14 days after the delivery date. Item(s) must be in original condition.

Holiday Return Policy: Any items purchased between 11/15/2024 and 12/31/2024 may be returned until 1/31/2025. After 1/31/2025, all sales are final and no refunds or exchanges will be accepted.  

You are responsible for return shipping costs and returns must be postmarked prior to the 14-day return window. If you exchange an item, return shipping costs will be covered by Katia Designs.

Any item in the 'Last Chance' collection is final sale. No returns will be accepted on these items. 

Mystery Boxes are no exchanges and not refundable. 

Mail Returns/Exchanges to Katia Designs Attn: Returns 5499 North Federal Highway, Suite H, Boca Raton Florida 33487, United States

If you believe your item(s) to be defective, please contact our returns department immediately upon receiving your item at returns@katiadesigns.com. Failure to report defects immediately upon delivery may result in Katia Designs denying your return or issuing store credit only.