Return Policy

Start your return or exchange here

If you are not in love with your Katia Designs piece, you may return or exchange your item up to 30 days after the delivery date. Item(s) must be in original condition and postmarked prior to the 30-day return window.  If you submit your request within the allotted timeframe, Katia Design’s is happy to provide you with a pre-paid shipping label, at no additional cost.

Extended Holiday Return: Eligible items purchased between 11/15/2025 and 12/31/2025 may be returned or exchanged through 1/31/2026. Please see exceptions below. 

Any item in the 'Last Chance' collection is final sale. No returns or exchanges will be accepted on these items. 

Any item in a 'Flash Sale' is final sale. No returns or exchanges will be accepted on these items. 

Mystery Boxes are not eligible for return or exchange. 

Mail Returns/Exchanges to Katia Designs Attn: Returns 5499 North Federal Highway, Suite H, Boca Raton Florida 33487, United States

If you believe your item(s) to be defective, please contact our returns department within 2 business days upon receiving your item at returns@katiadesigns.com. Failure to report defects immediately upon delivery may result in Katia Designs denying your return, repair or issuing store credit only.